You must have an efficient mobile service for your business in order to remain competitive in the market. Technology has seen an increase in innovation in recent years. Taxis aren’t the only exception. Your taxi will stand out from your competitors because it can adapt quickly to the latest services, such as Uber-like or car rental firms that offer similar amenities at lower prices while still providing better service to customers than traditional taxi services.
The market is flooded with different types of taxi apps. However, one type is for established companies that are struggling to survive. The app lets customers to book rides and expands the number of customers they serve. It also assists drivers find potential fares quicker than ever.
The developers was aware of the differing demands of both passengers and drivers and created two separate apps. This gives drivers as well as passengers greater control, allowing users to access the features they require.
The Driver Apps Must-Have Features
The taxi industry continues to compete with other taxi companies One of the most important factors to maintain customer loyalty is to ensure that drivers have access and control over their application. Driver-friendly features allow customers to concentrate more on their work, making it easier for them to do their job. This leads to more efficient service delivery.
Vehicle Tracking System (GPS)
The drivers prefer using mobile applications that limit their efforts and provide the best practices. The GPS tracking system pinpoints the exact location of passengers once they’ve given their permission it is easier for drivers to find them when they need them.
Button Available
Drivers can now make use of their smartphones to signal that they are available to meet any new requests or to pick up any information. They’ll now be informed when there’s a request. This allows them to find a different fare and any other information, including location.
Driver Dashboard
The new feature allows drivers to measure their performance against other drivers, as well as gain valuable information about their travels. Before deciding on whether they can improvetheir performance, they will be able to review feedback from other riders about their previous trips.
Alerts via SMS and Email
Important notifications will be delivered to cab drivers by SMS or via email. They can also send messages to them via SMS or email. The interface is simple and easy to navigate.
Begin/End the Ride
It is easy to locate your destination using maps. The map will indicate the locations where drop-off and pickup points are available making it more accessible to all participants.
Accept/Decline Cab Requests
When a customer requests transport, they will know whether it’s approved or not within a matter of minutes. If the driver doesn’t respond within 15-30 seconds of getting the notification from the app, it’s a sign that no vehicles are within the vicinity.
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